While we were working away voluntarily at BTOP, promoting our accrediting and representative organisation, one of my colleagues was alerted by a friend to a slur in an Irish genealogy group on Facebook. In reply to a query about how to find a professional genealogist, the friend had posted a link to AGI’s website. A response was posted along the lines of ‘I wouldn’t trust any of those accredited genealogists: I’ve heard they’ll just take your money’.
My colleague followed this up and it transpired that versions of the same rumour were doing the rounds on various groups, all emanating from a genuine complaint made by one person. When my colleague tracked down that person they were happy to explain the real story and they asked: Is there anything you can do to stop her [the ‘genealogist’ who they engaged] from doing this to someone else?
The complaint was not about a genealogist accredited by AGI or any organisation. It was about an individual in Ireland operating a research and tour service under a business name. When told about it I recognised the name, as I had been contacted about this person a few years ago. It was a similar story – a client from overseas had paid this person for research, the research was not fully completed and / or there were mistakes, emails received delayed responses and then none at all.
The individual’s research / tour service has a website on which it is claimed that the business has membership of the Association of Professional Genealogists (APG), New England Historic Genealogical Society, the Irish Genealogical Research Society and the Irish Genealogical Society International. This sounds impressive, but it is misleading as there is no actual membership of at least two of the four organisations. Three of them are general membership organisations that anyone can join. The other, APG, is a support or networking body for people working as professional genealogists but it provides no accreditation, and membership is open to anyone who undertakes to pay an annual fee and abide by its code of ethics. Evidently the research / tour service person does not abide by any code of ethics and it appears that she is not currently a paid-up member of APG.
So what can Accredited Genealogists Ireland do about this? The answer is simple: Nothing! AGI provides credentials for Irish genealogists whose work is approved by an independent board of assessors. It represents the interests of those genealogists and it will investigate any complaints made about their practices. AGI does not control the activity of practitioners outside of its membership.
On the other hand, AGI and its membership suffer the consequences to the profession’s reputation of the behaviour of people calling themselves professional genealogists who have neither ethics nor ability. AGI Members and Affiliates, as well as respected practitioners outside the organisation, are victims of the fly-by-night ‘genealogists’ just as much as the people who part with their money to these characters. And to add insult to injury, we have to deal with the utterances of third party rumour-mongers who blithely spread stories they only half understand about ‘accredited genealogists’ taking your money.
My advice to anyone stung by a fly-by-night is to complain to any organisation of which they claim membership, complain to any publication or social media outlet in which they promote their services, complain to any record repositories they mention in their publicity and complain to the relevant tourism and consumer affairs authorities.
My advice to anyone wishing to engage a genealogist is, as always, to look for someone with credentials from one of the world’s regional accrediting organisations. They’re all in my new book!